Are you an employer?
Do you provide goods or services to the public?

If the answer to either of these questions is ''yes'', you need to know about important changes to the Disability Discrimination Act 1995 (DDA) and the new Disability Discrimination Bill. Companies must make all reasonable physical and communicative adjustments to their buildings, improve service provision and staff attitudes and now also promote equality of opportunity for disabled people.

There are over 10 million physically disabled adults in this country, as well as 9 million Deaf and hard of hearing people and 2 million blind people. If your organisation does not understand the needs of disabled people, you are missing out on all these potential customers who have a collective spending power of over £80 billion. Making your services more accessible to them can only be good for your business in the long run.

Courses we offer include:

• Disability Equality/Awareness Courses (basic and refresher)
• Disability Risk Assessment
• Deaf Awareness
• Basic Sign Language Courses

Benefits of training:
Increased productivity, creativity, and opportunity.
Courses will not only ensure that your company stays in line with the increasing legal requirements of this country, but by having them, they will also prove your company''s commitment to all people... not just some of them.

Who should attend?
Staff at all levels who may meet and interact with disabled and Deaf people in the course of their work and social life. We look at the differing needs of disabled people and impart the knowledge and ability to deal with situations with confidence and ease.

These tailor-made courses are designed and delivered by disabled people and are informative and enjoyable. A hands-on, exercise-based approach is adopted throughout the courses and delegates receive a training manual and certificate on completion.

Current and past clients include:
Devon Hoteliers; Plymouth Tourist Attractions; Exeter Nuffield Hospital; South Devon and Exeter Healthcare Trusts; Devon and Cornwall Constabulary; Devon County Council; Social Services; Devon and Cornwall Training Providers Network

Outdated perceptions of people with disabilities can lead to complaints. Our information can change attitudes.

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