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Meet the team

Ever wanted to put a face to a name? You can find out more about some of the Living Options team

Star Clapp

Countryside Mobility Administrator and Data Quality Coordinator

This is Star, she works for Countryside Mobility as an administrator, and a data quality coordinator. She helps with processing Countryside Mobility memberships, and helps us with our new Customer Relationship Management System by keeping the data to a high quality and to help and support our staff with our internal database. For any Countryside Mobility enquiries contact 07958 517919 or info@countrysidemobility.org

When she’s not working, she enjoys photography, music, and videogames.

Star said: “I came to Living Options Devon in 2016 as a trainee, and have progressed through various roles during my time here. I’m very passionate about disability awareness and showing how much accessibility matters, as a disabled person myself. Being a member of LOD’s team has allowed me to contribute to positive changes for disabled people all across the South West, and I’ve loved being a part of it!”.

Suzie Musyoki

Central HUB Host

This is Suzie, she works as one of our Hub Hosts, and meets and greets people at our office and answers phone enquiries that come via our Hub. Suzie also coordinates our Meeting Room Hire Enquiries.

Suzie ensures our fully accessible premises is kept in order for external contractors such as Ascenti and DWP, to carry out assessments for Physio/Blue Badge/PiPs. She also volunteers for Devon Disability Network, Victim Support and Time to Talk.

I thoroughly enjoy my job, as I get to speak to a wide range of people, I help out some of the teams with general administration work like producing ID’s badges, preparing Training packs, information packs for events.  

When Susie is not at work, she likes socialising, travelling, scuba diving and attending concerts. What’s her favourite music act? Hard to pick just one, she loves Nile Rodgers and Chic, Paloma Faith, Dud Pistols and her first-ever rave was at Trevor Nelson’s Rhythm Nation, it was absolutely awesome!

If you are after some general information or enquiring about our meeting rooms, contact Suzie via email info@livingoptions.org or by ringing 01392 459222

Jan Marshall

Discharge Planner and Sight and Hearing Loss Specialist

This is Jan, she works for our hospital discharge service and as an advisor in our sight and hearing team. She specialises in helping people manage their sight and hearing loss, whilst also supporting people who have recently been discharged from hospital. Outside of work she likes cycling, walking, swimming in the sea, and reading.

Jan said: “I have worked for Living Options for 15 years, most of that time at the See Hear Centre, where we were able to advise people about techniques and equipment to help with sight and hearing.”

You can contact Jan at jan.marshall@livingoptions.org

Kristy Cooper

Deaf Get Active Project Manager

This is Kristy, she joined Living Options Devon in 2008 as the Deaf Get Active and Volunteer service manager. Kristy liaises with funding bodies and sport providers, working together to improve access to sport for Deaf people (BSL users). She encourages members of Devon Deaf community to get active. Kristy also recruits both Deaf and non Deaf volunteers onto the programme, and is part of out Deaf Led team.

What she like to do when not working? I love walking, gardening, class exercises, reading, enjoying healthy food and spending time with my family. My favourites thing is going to Lake District camping and walking, it is the scenery that what draws us.

I enjoyed doing each project from start to finish and then going to see what I have achieved and the feeling of satisfying. The people that I work with win by a mile. Seeing the smile from our clients.


For any inquiries about Deaf people, you can contact Kristy kristy.cooper@livingoptions.org

Justine Smyth

Deaf BSL Counsellor

Meet Justine, Justine is our Deaf BSL Counsellor, she was born in Middlesex and her family all moved to Devon in her early years. Justine was born Deaf and her parents were told not use to British Sign Language (BSL), she will be “just fine” and that was it. Justine lives in Devon, in Torbay. Justine’s hobbies are walking, swimming and going to the theatres. She has worked for Living Options Devon for 16 years and when she started there, she was a project Assistant. Today she is a qualified Deaf BSL Counsellor and she also managed the Deaf Project which involves working with the Deaf communities in Devon.

“Living Options Devon is an amazing charity working across the South West to ensure that people with disabilities and Deaf people (who use BSL) can live the life they choose.”

Keira Dodd

Counsellor

This is Keira. She is a counsellor at Living Options Devon and works alongside our Deaf counsellor Justine to provide free accessible counselling to disabled people all over Devon. She works with clients either face to face from the Living Options accessible therapy rooms in Exeter, online via Zoom or by telephone, depending on what her client prefers.

When she is not in the counselling room, Keira can be found walking her dog Griffin through the Devon countryside or with her nose in a good book.

Keira says “I feel extremely privileged to be able to deliver free counselling on behalf of Living Options. I passionately believe that counselling can benefit all of us and that it should be accessible to everyone.”

If you have an issue that you would like to discuss or are struggling with anything, please contact Keira via the main Hub 01392 222459 or via email keira.dodd@livingoptions.org

Becki Haddock

Charity Hub Coordinator

Meet Becki, she is our Charity Hub Coordinator. Leading the Hub, our first point of contact for Living Options Devon, our friendly Hub team connects you to our support services, advice, and information that you need. Alongside this she has a lot of dealings with the general management and safety of our premises in Exeter and North Devon and she also deals with all the marketing and communications for the organisation, alongside the marketing assistant.

In her spare time, she enjoys walking, paddle boarding, swimming and exploring!

Becki says “I love the impact and effect this wonderful charity has on people’s lives, it’s an incredibly rewarding job. If you have any queries about what we do then please contact us on info@livingoptions.org or call on 01392 459 222 where one of our friendly Hub Hosts will be happy to help”

Neil Parker

Marketing and Communications Assistant

Neil supports Becki Haddock with Living Options’ marketing activities. Neil has worked in the technology industry for over 25 years, working in design, development, and product marketing. Neil is epileptic, and so understands the challenges of people who have hidden disabilities.

When not working on content marketing for Living Options, Neil writes marketing content for technology companies and for his own ocean journal website. You’ll also find him on a beach, paddleboard or boat.

“After my last role, I was looking to work for a purposeful organisation, and I found that at Living Options. It’s a friendly and supportive culture, and we’re able to make a difference in people’s lives. It’s the best place I’ve worked in 30 years!”

Susan Pearce

Referral Coordinator for the Devon Advocacy Consortium

This is Susan, she works for Living Options as a Referral Coordinator in the Devon Advocacy Consortium. This means that she speaks to referrers and potential clients about their advocacy needs, and processes the associated paperwork.

Outside of work, she likes outdoor activities including snowboarding, walking, roller-skating and paddle-boarding. She also loves to curl up with a cup of tea and a book.

Susan said: “I love working for Living Options as they are a great employer and the other staff are all so lovely. Also, I like to help people, so it’s a win-win!”

You can contact the Devon Advocacy Consortium on 01392 822377 or devonadvocacy@livingoptions.org.

Living Options Devon Neil - Countryside Mobility Project Manager - Neil Warren with a tramper mobility scooter

Neil Warren

Countryside Mobility Project Manager

Meet Neil Warren who is the project manager for Living Option’s popular ‘Countryside Mobility’ initiative which partners with beauty spots around South West England to enable them to offer all terrain mobility scooter hire. The scooters enable friends and family to enjoy exploring over 50 beautiful locations together. Visit www.countrysidemobility.org for more information.

Rather predictably, one of Neil’s favourite things is exploring the great outdoors, either walking, cheating on his electric bike or running very slowly. He also loves travel, photography, food and music – playing and listening – although colleagues have questioned whether his eclectic tastes can be considered ‘music’.

Neil says

“It’s a pleasure to hear stories of how people who expected they’d see nothing more than a car park or café have discovered they can enjoy these special places with friends and family. I quickly learnt that the scooters are just a means to an end – really Countryside Mobility is all about creating memories of times together in beautiful places. It’s also great to part of a team and charity working on so many different aspects of transforming opportunities for people to live the lives they choose”

Teresa Pollard

Fundraising Lead

This is Teresa, she works in the fundraising team where she applies for grants and organises fundraising events. In her spare time Teresa enjoys running, reading and spending as much time at the beach as possible with her family.

Teresa said “I have been working at Living Options Devon for 4 years and can honestly say that the best part of my job is hearing from service users about the positive impact that our projects have on their lives. If you would like to share your story with me or fundraise for Living Options then please contact me at teresa.pollard@livingoptions.org”.

Meet our Trustees and Executive Team

People discussing over a laptop

Our trustees help us achieve our mission and ensure our charity is effectively managed. 78% of our trustees have lived experience of disability. They have a strategic vision, independent judgement, and an ability to think creatively and voice their opinion.

Meet our Trustees and Executive Team

Our Support Services

The Hub

Your first point of contact with Living Options Devon, our friendly Hub team connects you to the support services, advice, and information that you need.

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Time To Talk

Our free, confidential listening support and advice helpline, for those with a disability and/or long-term health condition.

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Counselling Service

6 free sessions of accessible counselling to people with a disability and members of the Deaf community (British Sign Language Users) across Devon.

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Deaf Led Services

As British Sign Language users and members of the Deaf Community, the Deaf Led team know first-hand the issues faced by Deaf people and the best advice and support to give to overcome these.

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Countryside Mobility

Providing easy access to the countryside for anyone who has difficulty walking, through an off road mobility scooter hire scheme
Explore the South West with freedom and ease.

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Devon Advocacy Service (DAC)

The Devon Advocacy Consortium working together to provide free and independent advocacy services for people over sixteen across Devon and Torbay.

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Victim Care and Support

Free confidential support for victims of crime

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Independent Mental Capacity Advocacy Service (IMCA)

The Devon and Torbay IMCA Service provides independent safeguards for people who lack capacity to make certain decisions.

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Living Options Northern Devon, Sight and Hearing Loss Service

Living Options Northern Devon, supporting you with information, advice and equipment for sight and hearing loss. The team also signpost to additional support services locally for disabled people and members of the Deaf Community.

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Devon Disability Network (DDN)

Enabling disabled and Deaf people to campaign and be involved in developing the support services they need.

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Living Options Devon Keep Active

Our team supports anybody with a disability, or long term health condition to get active and keep active both body and mind.

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Deaf Get Active and Volunteer

We aim to increase participation in sport / activity in the local Deaf community through volunteer-based peer support and online resources.

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