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Countryside Mobility Operations Manager

Term Length
Part Time
Closing Date
25,991 FTE NJC Scale 19

Devon-wide, dynamic, progressive, user-led organisation seeks:

Job Title: Countyside Mobility Operations Manager

Salary: £25,991 FTE NJC Scale 19

Hours: 24 hours per week

Term: Permanent

Location: Office based in Exeter LOD HQ with option for flexible working as per our flexible working policy


Countryside Mobility provides safe, enjoyable access to the South West’s most scenic locations for anyone who has difficulty walking, through our hire network of all-terrain mobility scooters known as Trampers. You will be responsible for the day-to-day operation of the Countryside Mobility (CM) scheme, ensuring it runs efficiently and safely. This includes management of our fleet of all terrain mobility scooters (Trampers); working with our partner sites; overseeing customer care and service user membership systems.

The role:

  • To oversee routine maintenance of Trampers owned by LOD
  • Ensure all LOD owned Trampers receive annual services
  • In the event of breakdowns or damage, manage responses effectively
  • Review and improve existing fleet database
  • Pre-Hire Coordination
  • Coordinate the refurbishment of Trampers
  • Provide support and training to partner sites
  • Ensure compliance with all relevant CM procedures and H&S legislations
  • Line Management of Membership and Database Officer
  • Promotion of the CM service
  • Regular site visits


Living Options Devon exists to ensure people with physical, learning and/or sensory disabilities and Deaf people with sign language can make an active and equal contribution in society.

To become part of our organisation you should have the following skills:

  • Degree level education or work experience equivalent
  • High levels of literacy and numeracy skills
  • Experience in managing and delivering projects
  • Experience of maintaining successful partnerships
  • Excellent communication skills
  • Excellent networking skills
  • Experience of using a range of communication methods, including social media.
  • Self-motivated and proactive
  • Ability to think laterally and creatively in order to propose innovative solutions
  • Tactful, diplomatic and confident
  • Ability to travel across the South West. This includes occasional need to drive a larger vehicle to transport and load/unload Trampers
  • Excellent use of IT including good knowledge of Microsoft Office.


In return for your hard work and dedication you’ll enjoy a wide range of benefits including:

  • Competitive salary
  • 25 days annual leave plus 8 bank holidays, holiday days increase up to the value of 28 for extended service.
  • Flexible working location – remote/Exeter office based.
  • Contributory pension scheme (conditions apply)
  • Training and development opportunities.
  • Cycle to work scheme
  • Fully Accessible office with on-site parking


Closing Date: Friday 16th December 2022

Interview Date: Week commencing 2nd January 2023 

PLEASE NOTE: All applications have to be received by a completed application form which can be downloaded from our website. and returned to by the closing date.

 For further details, full JD, personal specification and application pack, please visit our website:  or email:, Tel: 01392 459222.

An enhanced DBS check is required for this post.

Living Options Devon strives to be user-led in all that we do and we welcome applications from disabled and Deaf people.