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Job

Waiting Well Supervisor

Term Length
Fixed Term March 2024
Reference
Full time (Part time considered)
Closing Date
11/09/2023
Salary
26,511

Devon-wide, dynamic, progressive, user-led organisation seeks:

 

Job Title:     Supervisor Waiting Well Project

Salary:          £26,511 Full time equivalent

Hours:          Full time (37 hours per week) part time hours considered

Term:            Fixed term contract until 31st March 2024 with likelihood of extension

funding permitting

Location:       Exeter office and remote home working

A great opportunity to make a difference for those waiting for NHS treatment. Work alongside and assist the Operations Co-ordinator to enable people to stay as healthy as possible whilst waiting for NHS treatment.

 

The role:

  • Support and deputise for the Operations Co-ordinator
  • Supervise team members
  • Provide direct service user support by phone, email, video call or face to face
  • Research appropriate information and services to meet service users’ needs
  • Use a person-centered holistic approach to empower service users
  • Log all service user contacts onto the Living Options Devon Customer Relationship Management System in the agreed manner
  • Provide data as requested for evaluation and monitoring purposes

 

Living Options Devon exists to ensure people with physical, learning and/or sensory disabilities and Deaf people with sign language can make an active and equal contribution in society.

 

To apply for this post you should have the following skills:

  • Knowledge of the health and social care system
  • Understanding of key issues affecting people waiting for NHS treatments.
  • Previous experience of working as a health or social care professional or support worker
  • Experience of leading a small team of staff to deliver client facing services
  • Understanding of the importance of patient record related legislation eg safeguarding, confidentiality, GDPR etc
  • Ability to work alone
  • Highly motivated
  • Numeracy Skills
  • IT Skills
  • Excellent communication skills

 

In return for your hard work and dedication you’ll enjoy a wide range of benefits including:

  • Competitive salary
  • 25 days annual leave + bank holidays. Increasing to 28 with extended service
  • Flexible working location – remote/Exeter office based.
  • Contributory pension scheme (conditions apply)
  • Training and development opportunities.
  • Cycle to work scheme
  • Fully Accessible office with on-site parking

 

Closing Date:         9am Monday 11th September 2023

Interview Date:      Wednesday 20th & Friday 22nd September 2023

 

PLEASE NOTE: All applications have to be received by a completed application form which can be downloaded from our website. https://www.livingoptions.org/get-involved/work-with-us/ and returned to jobs@livingoptions.org by the closing date.

For further details, full JD, personal specification and application pack, please visit our website: www.livingoptions.org  or email: jobs@livingoptions.org, Tel: 01392 459222.

An enhanced DBS check is required for this post.

Living Options Devon strives to be user-led in all that we do and we welcome applications from disabled and Deaf people.