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Help and Support

Time To Talk

Our free, confidential listening support and advice helpline, for those with a disability, long term health condition or Deaf people who use BSL.

Female communicating in British Sign Langauge on ipad

Time to Talk is a telephone and online service, provided by a friendly team of staff and volunteers. They listen and offer peer support, information, advice and signposting, for people with a long-term health condition, disability, or Deaf people who use BSL.

Free Telephone and Online Support Service

Do you ever have feelings of isolation or loneliness? Depression or anxiety? You might want someone to talk to or interact with, share your stories or hobbies, meet new people? Time to Talk’s friendly team is ready to listen to you and our Chat and Share groups are a great way to meet new people and make new connections.

Webcam Service

We provide a video chat service (webcam) if you would prefer to talk to us that way.  For Deaf people, the webcam service is provided by people who are fluent in BSL.  The webcam service is available through Facebook Messenger, Facetime, and Skype or text the team 0785 642 6940  or email

Our Chat and Share Groups take place every Monday evening (except Bank Holidays) from 7.30 – 8.30 pm via Zoom (group video chat)- contact us if you would like to attend one.  We also run a monthly Chat and Share for Deaf people who use BSL.

Life Coaching, Deaf Counselling and Online Chat, and Share

DOWNLOAD – Time to Talk Leaflet

You can contact Time to Talk directly or be referred by someone else using our Referral form T2T 2020

To contact the support line, please phone 0300 303 3691 (freephone) or text us on 0785 642 6940 during our opening hours (see below) or leave us a message and we will get back to you.

Opening Hours:
Tuesday:            10am – 4pm
Wednesday:       10am – 4pm
Thursday:          10am -4pm

You can also contact us by email at

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Time to Talk is not an emergency or out of hours service.  If you are in crisis, click here for information on who to contact.

Time to Talk is funded by the National Lottery Community Fund.

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