Operations Manager

Job Title: Operations Manager
Reports to: Chief Executive Officer
Hours: 37 hours per week
Salary: £30,169 FTE
Location: Living Options Devon Offices in Exeter
Period of Notice: 1 month
Contract: Permanent

We are actively seeking a skilled and seasoned professional to join our team, taking on the role of Operations Manager for the Charity.

The successful candidate will have experience running the operations function for an organisation, knowledge of strategic planning processes and creating operational plans. It is essential that the postholder has experience of running the HR function of an organisation and demonstrated experience leading a team.

Your primary role will be to oversee and enhance the operational efficiency of the charity, ensuring that we make the most of our resources, deliver our impact and ensure future sustainability.  This is a key role reporting to the Chief Executive on all internal aspects of the charity.

You will be working at the heart of the organisation, leading our Hub team who provide a triage service for all our projects, and be responsible for driving forward all aspects of our operations, HR, digital platforms, governance, GDPR and compliance functions to ensure the smooth running of the organisation.  We welcome continuous improvement so there will be the opportunity to improve and develop on current processes.

We’re on a journey as our team and organisation continues to grow and you’ll be instrumental in monitoring, reviewing and improving our operational processes to provide a more efficient service and ensure LOD demonstrates its credentials as a truly inclusive and accessible organisation.

Living Options Devon exists to ensure people with physical, learning and/or sensory disabilities and Deaf people with sign language can make an active and equal contribution in society.

To become part of our organisation you should have the following skills:

• Relevant professional qualification or experience of running the HR function of an organisation and of developing people and culture strategies.
• Excellent communication skills and ability to easily build rapport.
• Strong organisational skills with the ability to juggle multiple priorities and work at pace.
• Experience of successfully leading a team and strengthening their confidence.
• The ability to be proactive and take initiative.
• Able to demonstrate the ability to consider the needs of service users.
• Able to get on with others and be a team-player as well as the ability to take direction.
• Able to plan, manage workload, prioritise tasks and meet deadlines and support others to do so.

In return for your hard work and dedication you’ll enjoy a wide range of benefits including:

• Competitive salary
• 25 days annual leave plus bank holidays.
• Flexible working location – remote/Exeter office based.
• Contributory pension scheme (conditions apply)
• Training and development opportunities.
• Cycle to work scheme
• Fully Accessible office with on-site parking

Closing Date: 5pm Thursday 14^th March 2024

Interview Date: Wednesday 27^th March 2024

PLEASE NOTE: All applications have to be received by a completed application form which can be downloaded from our website. https://www.livingoptions.org/get-involved/work-with-us/ and returned to jobs@livingoptions.org by the closing date.

For further details, full JD, personal specification and application pack, please visit our website: www.livingoptions.org  or email: jobs@livingoptions.org, Tel: 01392 459222.

An enhanced DBS check is required for this post.

Living Options Devon strives to be user-led in all that we do and we welcome applications from disabled and Deaf people.