Countryside Mobility Project Officer (Fleet & Training)

Job title: Countryside Mobility Project Officer (Fleet & Training)
Salary: £25,482 FTE Pro Rata
Hours: 24 hours per week (to be worked over a minimum of 4 days per week)
Location: Office based in Exeter LOD HQ with regular travel to partner locations (hybrid working option as per our flexible working policy)
Period of Notice: 1 month
Contract: Permanent

Countryside Mobility 

Countryside Mobility provides safe, enjoyable access to outdoor attractions and beauty spots for anyone who has difficulty walking, through our hire network of all-terrain mobility scooters known as Trampers.

The award-winning scheme was established in 2010 and each year enables thousands of visitors and locals to access the countryside. Working in partnership with around 60 outdoor attractions, primarily around South West England, the scheme transforms visits, enabling friends and family to explore together.

Visit www.countrysidemobility.org to see more about the scheme.

Purpose of the role

The service is based on a comprehensive support system for users and third party organisations hiring out Trampers.

Fleet management is a key element for the safe and efficient operation of the scheme. All partner sites – whether owning or leasing their Tramper(s) – agree to follow standard monthly and daily checks. Those leasing the Tramper receive a package which includes annual servicing and fault resolution making this a key aspect of partner support. Overseeing the general status of the fleet – including identifying priorities for future refurbishment and replacement – is also critical to fleet management.

Partner liaison is also central to ensuring consistent application of hire procedures and Tramper care. Once a partner site is established, on site refresher training, catch up meetings and regular communications will be a key aspect of this role in maintaining strong relationships, maintaining awareness of how partners are operating and keeping them up to date with hire and Tramper care systems.

 To be considered for this role you should have the following skills:

• Degree level education or work experience equivalent
• High levels of literacy and numeracy skills
• Experience in managing and delivering projects.
• Experience of maintaining successful partnerships.
• Knowledge and understanding of recreation and visitor services.
• Excellent communication skills
• Excellent networking skills and ability to develop and manage productive partnerships and relationships.
• Experience of using a range of communication methods, including social media.
• Self-motivated and proactive
• Ability to think laterally and creatively in order to propose innovative solutions
• Tactful, diplomatic and confident
• Able to carry out the duties of the post with reasonable adjustments where necessary.
• Ability to travel across the South West. This includes occasional need to drive a larger vehicle to transport and load/unload Trampers
• Excellent use of IT including good knowledge of Microsoft Office.
• Experience of using digital/online resources.

In return for your hard work and dedication you’ll enjoy a wide range of benefits including:

• Competitive salary
• 25 days annual leave plus bank holidays.
• Flexible working location – remote/Exeter office based.
• Contributory pension scheme (conditions apply)
• Training and development opportunities.
• Flexible working policy
• Cycle to work scheme
• Fully Accessible office with on-site parking

Closing Date:  9^th September 2024 – 9 am

Interview Date: 18th September

Living Options Devon strives to be user-led in all that we do and we welcome applications from disabled and Deaf people. All disabled and Deaf people who meet the essential requirements against the person specification will be offered an interview. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme.

PLEASE NOTE: All applications have to be received by a completed application form which can be downloaded from our website and returned to jobs@livingoptions.org by the closing date.  An enhanced DBS check is required for this post.

Please contact us if you require the application pack in a different format  or any other reasonable adjustments (via email or telephone details below)